ACE TRAINING &
CONSULTING QLD
Leading the Way in Targeted Training!
More Knowledge Saves Lives
ACE TRAINING & CONSULTING QLD
Practical Training. Real Skills. Real Outcomes.
Ace Training Qld delivers industry-relevant, hands-on training designed to help individuals and businesses meet compliance requirements, build real-world skills, and stay job-ready.
We focus on clear instruction, experienced trainers, and practical outcomes—not box-ticking.
Industry-Experienced Trainers
Learn from trainers who understand real workplace environments—not just theory. Our courses are built on practical experience and current industry standards.
Compliance-Focused & Up-to-Date
All training meets Queensland and national requirements, helping you or your workforce stay compliant, confident, and audit-ready.
Flexible Training Options
We offer on-site, group, and tailored training solutions to suit businesses, individuals, and regional locations across Queensland.
Clear Path to Employment & Safety
Our courses are designed to improve job readiness, workplace safety, and confidence, giving participants skills they can use immediately.
Trusted training that works in the real world—because safety, skills, and compliance matter.
Boost Employee Performance with our
Custom Training Packages
Is your team struggling to stay up-to-date with industry developments?
Ace Training Qld offers tailored solutions to elevate your staff's skills and knowledge. Our custom training packages are designed to address specific business needs, resulting in increased productivity, retention, and competitiveness.
By leveraging our expertise and your team's unique requirements, we'll develop a training program that drives tangible results. From leadership development to technical expertise, our bespoke approach ensures your employees have the insights and tools needed to excel in their roles.
Increased Productivity
Drive tangible results with targeted training solutions
Better Retention
Invest in your team's growth and keep top talent
Competitive Edge
Stay ahead with industry-leading training programs
My Journey
Meet Darlene Terry
Hi, I'm Darlene Terry. With over two decades of experience in leadership, training, and crisis support, I'm passionate about helping people and businesses grow through education, support, and meaningful conversations.
My career began in retail management, where I spent 15 years honing my leadership and customer service skills. I then followed my entrepreneurial spirit and ran my own wedding business on the Gold Coast for five years.
After relocating to Bundaberg with my husband in search of a new and meaningful chapter, I began volunteering as a Phone Counsellor at Lifeline Bundaberg. That step opened doors I never expected.
I moved quickly into a paid role, and later became a Trainer & Assessor, then Co-ordinator of the Crisis Line, leading a passionate team of staff and volunteers. Learn more about our company's mission and values.
My work expanded into delivering specialised training programs across Queensland and the Northern Territory, including:
- •DV-alert (Domestic & Family Violence Response Training) – Over 80 workshops delivered annually with a team of 14 skilled trainers
- •ASIST (Applied Suicide Intervention Skills Training) – I've proudly been a qualified trainer for more than 10 years
- •Domestic and Family Violence National Assessor – Assessing for more than 3 years
- •Safe Talk Trainer – Qualified and delivered for over 15 years
- •One-Day Specialised Workshops – Designed to fit your organisation and meet the needs of your stakeholders
- •Wellness and Wellbeing Training for Local Seasonal Workers – Delivered for over 3 years
- •Communication Skills Specialist – Over 20 years in the sector
My Qualifications:
- ✓Diploma in Community Services
- ✓Certificate IV in Training & Assessment (TAE502A)
- ✓Certificate IV in Telephone Crisis Support
- ✓Qualified ASIST & Safe Talk Trainer
- ✓Qualified DFV Trainer & Facilitator and National Assessor
What's Next?
Now, I'm bringing all of my experience into my own business—offering tailored training, consulting, and support for individuals, teams, and organisations who want to make a real difference in people's lives.
Explore our core training programs designed to empower your team with practical skills and knowledge.
Let's work together to create safer, stronger, and more connected communities.
Warm regards,
Darlene Terry
Owner/Founder
Specialised Training Programs
There are many great training programs out there, but let's work together to build targeted programs to meet your specific needs. You are important, and so is your team—that's why this specialised training will not only help your business but also improve staff retention and workplace culture.
View our core training programs or check out upcoming training events to get started.
Additional Training Services
We are a highly specialised team, which gives us a unique advantage to deliver a wide range of training services tailored to your organization's needs.
It's all about safety, knowledge, and how to save lives. Contact us to discuss how we can provide specialized training for your team.
Mental Health
Domestic and Family Violence
Suicide Prevention
Business Confidence
Create Your Own
We will work with you to create a program tailored to your needs. All of our training is linked back to saving lives.
There are many training programs around, but we will create a tailored one just for you.
With our help, we can create some specialized training that will meet the needs of your employees and your company.
We understand that every company has unique requirements, and this allows us to be flexible and find a way to help you succeed.
Build and grow your business with Ace Training.
Virtual Training
A virtual training can often be more flexible due to the many logistical challenges we may face in these times.
The programs will be slightly modified to fit the virtual world by using Zoom as our platform.
We encourage face-to-face training, using virtual training is a good alternative when your teams cannot meet in person or sit in different locations.
When travel becomes a problem, we can also use the virtual platform for one-on-one sessions.
Consulting Services
Together, let's examine what your business may be missing and how to keep our teams safe. Our consulting approach focuses on identifying gaps and building stronger, more resilient teams.
We work closely with your organization to identify what your team members need to become stronger, more confident professionals. Whether it's leadership development, crisis response planning, or workplace wellbeing initiatives, we tailor our approach to your unique challenges.
Key Questions We Address:
- •How can we improve team performance and engagement?
- •How can we create a happy and safe working environment for all staff and management?
We meet with you before, during, and after training to ensure we've fulfilled the needs required. Having worked for large companies myself, I understand firsthand how staff can feel and react to changes.
Being able to listen and build trust in the workspace is the key to lasting organizational change. Contact us to discuss your consulting needs.